While artificial intelligence has been pitched as something that improves our lives and work, a new study has found that employees think it’s actually creating more work.
According to a new study from Upwork, 77% of employees feel that AI tools have only added to their workload, despite upper management feeling that they will help increase productivity.
One reason workers say AI is causing more work for them in their day-to-day lives is because of the knowledge they have to obtain to use the new tech. In total, 23% said they were investing more time to learn how to use the latest tools.
However, the problems with AI go beyond just the upfront difficulties of learning how to use the tech, as around 39% of workers said they spent more time reviewing and moderating the content being completed by AI.
Kelly Monahan, managing director of The Upwork Research Institute, shared in a statement that one of …