Customer Service Representative – Group Insurance [Video]

Group Insurance and Savings / Permanent, Full-time / Remote work / Montreal, Toronto, Québec / Start date: March 11th

Your active listening skills, professionalism, and ability to establish a sense of trust enable you to deliver high-quality and personalized customer experiences. Do you seek to understand your customers’ needs and look for the right solution and best advisor to help them exceed their expectations?

Our team is looking for motivated individuals who want to contribute to best practices in customer service, all without having to carry out solicitation or sales tasks!

Your career at iA Financial Group begins with a 5-week paid training course with access to a trainer and coach at all times to guide your development.

Your training covers the following topics:

• Mastering best phone and e-mail practices for optimal customer experience

• Discovering and learning about insurance products and financial services

• Resolving complex cases

• Mastering software and work tools required for this position

What we offer:

• Minimum hourly wage starting at $25 based on your experience

• …