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More than Half of People Are Less Likely to be a Consumer of a Brand Following a Negative Job Application Experience, New iCIMS Research Reveals [Video]

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AI Content Generation and Curation

The iCIMS 2024 Talent Experience Report uncovers how AI is rewriting the candidate and recruiter experience

HOLMDEL, N.J., Sept. 24, 2024 /PRNewswire/ — Today, iCIMS published its second annual Talent Experience Report, revealing 51% of people are less likely to be a consumer of a brand following a negative application or interview experience. With candidate expectations higher than ever, recruiting teams can no longer function as just relationship managers – they need to be experience builders. Recruiters are turning to AI to make every moment count, saving an average of two and a half hours a week. And it’s paying off, as 40% of candidates described their most recent job search as quick and easy and only 9% found it depressing and hopeless. 

iCIMS chief people officer, Laura Coccaro, and global head of workforce and customer insights, Rhea Moss, share a preview on how to apply this research to become candidate experience builders.

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