Our close call with crafty scammer posing as Microsoft support [Video]

Microsoft support scams are probably the oldest type of online scam, and they remain just as dangerous as they were a decade ago, perhaps even more so now with scammers having access to better technology, AI tools and advanced hardware. We’ve reported on countless numbers of these scams, but “Bob” from Washington, D.C., forwarded a new one that we wanted to share with you. This particular scam uses Google search results to redirect you to scammers instead of Microsoft customer support.

GET SECURITY ALERTS, EXPERT TIPS – SIGN UP FOR KURT’S NEWSLETTER – THE CYBERGUY REPORT HERE

How a Microsoft support scammer nearly stole $14,000

Bob mentioned in the email that he and his wife lost access to their Microsoft Exchange email service. They searched Google for Microsoft support and called a number they found, which connected them to a technician. They then gave him permission to access their computer.

“After a couple of hours of running ‘security’ …