The world has a lesson to take from us: JC Penneys Ankit Jhingran on Indias leadership in payment innovations [Video]

From the rise of digital wallets and real-time payments to the integration of AI-driven solutions, the way businesses and consumers handle transactions is changing at an unprecedented pace. These innovations are not only enhancing convenience and security but are also redefining the customer experience across global markets. As the future of retail payments takes shape, the convergence of fintech and AI is emerging as a pivotal force that promises to make transactions faster, more seamless, and secure.

At TechSparks 2024, this topic took centre stage during a fireside chat between Ankit Jhingran, Director of Engineering at JCPenney India, and Shivani Muthanna, Director of Strategic Partnerships and Content at YourStory.

The discussion, titled ‘Reimagining the future of retail payments: Innovations shaping tomorrow’. explored the game-changing impact of digital wallets, real-time payments, and AI-driven checkouts on the retail industry.

Jhingran started by giving insight into the role of JCPenney India, highlighting the value …