LivePerson announces new generative AI capabilities to supercharge agent experiences and measure the ROI of customer conversations [Video]

Advanced AI and analytics tools for the contact center and beyondwill debut with demos and keynotes at October 23 virtual Spark event

Signet Jewelers, BECU, Frost Bank, and Mr. Cooper Group will presenthow they leverage LivePerson for connected customer experiences

NEW YORK, Oct. 15, 2024 /PRNewswire/ — LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations.

LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, announced the launch of new and enhanced AI tools designed to accelerate agent productivity, increase customer satisfaction, and measure the ROI of AI-powered customer conversations. Set to debut on October 23, 2024 in the next installment of the company’s signature Spark series, these innovative solutions transform the contact center by putting humans first.

Set to debut on October 23, in the …

Tags Customer AI, Customer Analytics, Customer Analytics AI, Market Segmentation