With 23andMe’s Future Uncertain, Here’s How You Can Delete Your Data [Video]

For the last decade, 23andMe has been known worldwide for offering genetic testing, ancestry tracing and health information to its customers.

Now the company’s future appears to be uncertain, leaving some customers concerned and considering deleting their accounts altogether. But there are caveats to deleting these accounts, despite the potential danger posed to customers’ personal information.

23andMe delivers several services to customers by utilizing their DNA samples, which are submitted to the company for assessment. According to its privacy policy, users can delete their account “at any time” and the company “will automatically opt you out of Research and discard your sample.” 

However, the company will “retain limited information” about the customer “as required by law” if an account is deleted.

Additionally, 23andMe does not support any personal information access requests for customers who have deleted their accounts, and customers cannot cancel or reverse the deletion once it is …