DevRev Launches SaaS 2.0 with AI Agents for Enterprise [Video]

Khosla Ventures backed DevRev, an AI-native platform for enterprises, has unveiled new product enhancements aimed at transforming enterprise SaaS through advanced conversational AI Agents to streamline workflows and simplify operations for businesses, addressing common challenges in AI adoption.

The new “Conversational AI Builder” allows businesses to design custom AI agents through a no-code interface, ensuring up to 95% accuracy in completing tasks.

“AI agents will only be as good as the context we provide them,” the company said, emphasising the role of its knowledge graph in powering its AgentOS platform.

While speaking with AIM, Manoj Agarwal, the co-founder of DevRev, explained the importance of knowledge graphs. “The AI knowledge graph is the hardest thing to get right,” admitted Agarwal, pointing to the challenges of syncing data from multiple systems and keeping it updated in real-time. However, DevRev has managed to overcome these hurdles, enabling organisations to bring their data into a single platform …