Islanders partner with AI company to improve fan experience: Potential to be industry-changing [Video]

The New York Islanders announced on Friday they have partnered with Viam, an AI technology brand, in efforts to improve the fan experience during games at UBS Arena.

The arena remains the newest sporting venue in the Big 4 sports in North America and is widely considered as one of the best in the sports.

However, the improvements never stop, said Dan Griffis, the president of global partnerships at Oak View Group, which co-owns the arena.

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“We always wanted to be tech-forward in this building. This is different. We were actively outlooking for stories to tell to remove friction points from the consumer experience,” Griffis told FOX Business. “As much as you want to design an arena to remove all this stuff, you don’t really know all the friction points until you get open and operations, and you’re moving forward with it. This was a deliberate tactic we took.”

“We’re excited about …