Artificial intelligence is reshaping industries by automating repetitive tasks and creating new efficiencies. One of the most exciting developments in AI is the emergence of AI agents, which are driving significant changes in how organizations operate and enabling new levels of human-machine collaboration. But AI agents can’t work alone — rather, they’re part of an integrated ecosystem with APIs and automation in tow.
“An agent in isolation is useless,” said Mark Geene (pictured, right), senior vice president and general manager of AI product and platform at UiPath Inc. “It might be a prompt and that’s it. So you have to give it these tools, some of which are the applications that it needs to be integrated with. One aspect of why APIs have become so important is that the agents are going to communicate with all your systems of record and your business applications via those APIs to get structured data from other systems.”
Geene and Boris Krumrey(left), vice president …