Company structures can stand in the way of adopting new technologies, says James Scott-Flanagan. When it comes to AI, how can businesses best implement impactful change?
Although technology and data are important when delivering AI projects, ultimately, it’s the business organizational structures and culture – aka, the digital operating model – that could pose the biggest risks to overall success.
While you can argue that nailing this is crucial for all technology implementations (and I’d agree), this is even more important when delivering AI due to its reliance on people and its potential to completely change how many of us do our jobs.
That change isn’t always what you think. Forbes recently found that: “77% of employees using AI say it has added to their workload and created challenges”, with one of the core reasons being “introducing new technologies into outdated work models and systems”. With this in mind, it’s important to think about how to unlock the transformational power of AI seamlessly.