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Coles announcement over smart trolleys met with resistance, but retail guru expects shoppers to adapt [Video]

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A leading retail expert expects Australian consumers to overcome their initial hesitancy to AI-powered smart trolleys, believing they will deliver a “big leap” in the way we shop.

Coles announced on Wednesday its new carts will allow customers to track their spending in real time, pack as they go and skip the checkout line for a “seamless” experience.

WATCH THE VIDEO ABOVE: Coles announces brand-new AI-powered smart trolley.

They have been pitched to customers as a time-saver, budget buster and new standard of convenience.

Sensors and in-built scales scan groceries as they are placed into the trolley, and a digital screen shows you a running total of your bill, in-store specials and points you to the aisle of the product you are looking for.

You can also pay for your items through the trolley before taking your purchases to the car.

“As the first retailer in Australia to introduce AI-powered trolleys, we’re excited to offer our customers a convenient and engaging way to …

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