Medsender Launches MAIRA, a 24/7 Multilingual AI Voice Agent to Streamline Patient Communication and Transform Healthcare Operations | PR Newswire [Video]

NEW YORK, Nov. 21, 2024 /PRNewswire/ — Medsender, a leader in healthcare automation solutions, is thrilled to announce the launch of MAIRA, its cutting-edge AI-powered voice agent designed to revolutionize patient interactions for healthcare practices. MAIRA offers seamless, 24/7 support for patients, allowing healthcare organizations to improve service efficiency while delivering a superior patient experience.

MAIRA is a virtual phone agent that empowers healthcare practices to provide round-the-clock assistance to patients, helping with tasks such as appointment scheduling, updates, and answering common questions—all without requiring patients to wait on hold. With a highly human-like voice, MAIRA is capable of speaking both English and Spanish, with customizable options for additional languages to meet the needs of diverse patient populations.

“Our goal with MAIRA is to reduce the friction patients often face when trying to connect with their healthcare providers,” said Zain Qayyum, founder of Medsender. “By offering a voice agent that operates 24/7 and speaks multiple …