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Top 3 topics for the future of Customer Journey [Video]

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AI Customer Journey Mapping

Top 3 topics for the future of Customer Journey

From my perspective it will all be about
– Personalization
– Connected-Experiences
– AI-enabled-Services
– AI Agents
– omnichannel touchpoints across all devices and places.

#ai #aiagents #ecommerce #business #connectedexperiences #personalization #omnichannel #aienabledservices

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