AI Agent in Automation Can Help Companies Save Tax [Video]

With the current hype of AI agents in automation, business, finance, and insurance are some of the sectors actively adopting the technology. Research suggests that organisations that scale AI across their finance functions tend to perform better and achieve higher ROI. This is not surprising, as finance is considered to be the backbone of any enterprise, responsible for allocating resources to drive operations.

And with AI technology, finance workflows, and processes can be optimised through automation and content generation. Traditionally, AI automates routine, labour-intensive tasks like data collection, document summarisation, and pattern recognition. 

Speaking exclusively with AIM Media House, Dominic Pereira, vice president of product management at Automation Anywhere, explained that traditional or foundational models like LLMs, often provide generic responses. “The challenge is making these models more contextual and relevant to business processes,” he said. 

Pereira noted that LLMs can sometimes hallucinate or generate irrelevant information. To address this, Automation Anywhere uses its Retrieval-Augmented …