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AI chatbots aren’t reliable for voting questions: Government officials [Video]

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Chatbots and Virtual Assistants

With four days until the presidential election, U.S. government officials are cautioning against reliance on artificial intelligence chatbots for voting-related information.

In a consumer alert on Friday, the office of New York Attorney General Letitia James said it had tested “multiple AI-powered chatbots by posing sample questions about voting and found that they frequently provided inaccurate information in response.”

Election Day in the U.S. is Tuesday, and Republican nominee Donald Trump and Democratic Vice President Kamala Harris are locked in a virtual dead heat.

“New Yorkers who rely on chatbots, rather than official government sources, to answer their questions about voting, risk being misinformed and could even lose their opportunity to vote due to the inaccurate information,” James’ office said.

It’s a major year for political campaigns worldwide, with elections taking place that affect upward of 4 billion people in more than 40 countries. The rise of AI-generated content has led to serious election-related misinformation concerns.

The number …

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