The source is a comprehensive guide to AI chatbots, exploring their functionality, use cases, and future trends. It covers how AI chatbots work, their advantages, and different types of chatbots, including rule-based, AI-based, and hybrid. The article then dives into specific industry applications, highlighting the benefits of chatbots in banking, insurance, e-commerce, real estate, healthcare, and education. It concludes by discussing the future of AI chatbots and their potential for increased personalisation, multimodal interactions, and integration with voice assistants.
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