Headshot of Jack Truong courtesy of CEO Magazine
With more than two decades of strategic leadership experience, visionary CEO Jack Truong was the driving force behind an impressive string of corporate transformations that led to significantly increased profits, soaring revenues, and rising company valuations across a variety of market sectors and locales. Always committed to innovation, efficiency, and customer focus throughout his 30-plus-year career, Jack Truong has repeatedly seen the key to proven business success. This key lies in being able to take a deep dive into marketplace conditions and parse what’s working and what’s not working. Additionally, business leaders must be able to grasp what’s missing. And when they do, they can position a company to address potentially lucrative unmet consumers’ needs and provide the “can’t-live-without” solutions they crave.
“For any business, you have to make sure you know who your customers are—the ones that actually consume your products and buy your products. … And we all …