Big Idea for CX in 2025: The Rise of AI-Powered Empathy [Video]

Discover the future of Customer Experience in this thought-provoking video by Ashutosh Karandikar. Explore how Predictive CX—powered by AI, real-time analytics, and CDPs—will transform the way businesses anticipate and meet customer needs by 2025 and beyond.

Learn how leading brands can:
✔️ Balance automation with empathy to deliver hyper-personalized interactions.
✔️ Leverage AI maturity and unified data streams to create seamless customer journeys.
✔️ Build trust with ethical AI frameworks and human-centric designs.

Ashutosh shares actionable insights on crafting a CX strategy that exceeds customer expectations, turning predictive insights into meaningful actions. Don’t miss the three must-do steps to thrive in the era of Predictive CX!

📢 Key Stats:
By 2025, 75% of customer interactions will be AI-powered, yet 80% of customers will prioritize human engagement.

💡 Big Question: Can your brand predict what matters and deliver it with heart?

🔗 Watch now and future-proof your CX strategy!

#PredictiveCX #CustomerExperience2025 #AI #CXStrategy #Automation