Bunnings has shared vision of violent attacks on its staff as it defended recording the facial data of hundreds of thousands of customers without their consent.
The Office of the Australian Information Commissioner has ruled the retail giant breached privacy laws when it used CCTV-linked facial recognition technology to capture the face of every person who entered 63 stores in NSW and Victoria in the three years to November 2021.
WATCH THE VIDEO ABOVE: Bunnings reveals attacks on staff that prompted use of facial recognition technology.
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Bunnings launched the technology to tackle shoplifting and violence in its stores and will appeal the ruling, managing director Mike Schneider said.
“FRT was trialled at a limited number of Bunnings stores in Victoria and NSW between 2018-2021, with strict controls around its use, with the sole and clear intent of keeping team members and customers safe and preventing unlawful activity,” Schneider said.
Bunnings shared a compilation of violent clips, showing …