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Customer Segmentation with AI

CFOs face 47% decline in tracking tech value, with cost visibility down by 30% [Video]

Gabby Fredkin, ADAPT’s Head of Analytics and Insights, discusses advancements in predictive analytics, the role of transparency in tech investments, and tailored AI strategies for CFOs in his CFO Edge presentation.

He discusses the challenges CFOs face, such as limited resources for technology initiatives, inflationary pressures, and the need for clarity in spending.

Gabby emphasises that greater transparency in technology expenses enables more accurate business cases, helping CFOs align investments with organisational goals and evaluate initiatives more effectively by presenting clear information on costs, ongoing expenditures, and transition implications.

Gabby demonstrates the relationship between transparency and the success of business use cases in technology. Organisations with greater clarity can better optimise resources, reduce redundant investments, and improve data automation.

He encourages CFOs to evaluate the “technology impact to value” ratio, asking them to identify the primary value they expect from tech leaders—whether it’s risk mitigation, cost reduction, or growth.

Additionally, Gabby stresses the …

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