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Chatbots and Virtual Assistants

Chanel’s CEO Described a ChatGPT Fail That Happened at Microsoft HQ [Video]

ChatGPT may be one of the major contenders in the AI race, but Chanel CEO Leena Nair was left slightly less than impressed by it during her trip to Microsoft headquarters.

In an interview for Stanford Graduate School of Business’s “View From The Top” speaker series, Nair said that Chanel’s leadership team had traveled to Seattle in May to visit various tech companies and startups to understand how the potential impacts of AI.

“AI is everywhere,” she said. “And it’s going to be transformative in our world, so luxury has to engage with it, Chanel has to engage with it.”

However, when there, she had a “funny” moment with ChatGPT.

“We were in Microsoft and we were playing around with ChatGPT on the premises,” Nair said. “And we’re like, ‘Show us a picture of a senior leadership team from Chanel visiting Microsoft’ — it is all men in suits.”

Nair, previously the first female …

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