Cosentino Global, S.L.U., a family-owned company known for its sustainable and design-oriented construction materials, has found a powerful solution to optimize its complex global logistics and operations through AI implementation.
This integration of AI agents is seen as essential for meeting growing market demands.
“It’s a key component of our strategy to understand our processes,” said Rafael Domene (pictured), global chief information officer of Cosentino.
Domene spoke with theCUBE Research’s Savannah Peterson and Rob Strechay at Celosphere 24, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed how Cosentino is using AI agents to autonomously manage specific functions, such as credit management, with impressive speed and efficiency. (* Disclosure below.)
Embracing AI implementation for scalable growth
Cosentino initially deployed AI agents as a pilot, focusing on credit management — a critical area impacting revenue and customer satisfaction — with the support of Celonis. After a quick seven-week development cycle, the AI agent surpassed expectations, reducing process times significantly and enabling …