Creating a CX Course to Help You Be More Customer Driven [Video]

Here’s Greg Melia, CEO of the CXPA, announcing the exciting partnership with Matt Egol and JourneySpark Consulting! Together, they’re launching an innovative course designed to make Customer Experience more data-driven and actionable.
In this engaging 5-step course and accompanying workbook, you’ll gain valuable insights and practical strategies to elevate your CX game. Get ready to dive into real expert approaches and proven case studies that will transform your understanding of customer experience.
👉 Don’t miss out on this opportunity to enhance your skills and drive meaningful change in your organization!
🔗 Enroll now and take the first step toward a more data-driven approach to customer experience! https://www.pathlms.com/cxpa/courses/83454 Check out CXPA here for more invaluable resources on growing your CX or your career in CX: https://www.cxpa.org/home
#CustomerExperience #CX #DataDriven #JourneySpark #CXPA #MattEgol #GregMelia #CourseLaunch

📌Podcast Website: https://www.cxandcultureconnection.com
📌Linkedin Personal: https://www.linkedin.com/in/matthewegol/
📌Linkedin Business: https://www.linkedin.com/company/journeysparkconsulting/
📌Website: https://www.journeysparkconsulting.com/
📌Facebook: https://www.facebook.com/profile.php?id=100094736604400
📌Spotify: https://open.spotify.com/show/2OKVpTrPgHPnSw2WeZWJpM
📌Amazon Podcast: https://music.amazon.com/podcasts/75160650-c68a-4fa8-9ddc-3429d94bd02e/the-cx-and-culture-connection-podcast-with-host-matt-egol-of-journeyspark-consultants
📌Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy9lNjJiZGM5OC9wb2RjYXN0L3Jzcw
📌IHeartRadio: https://www.iheart.com/podcast/269-the-cx-and-culture-connect-120241285/
📌RadioPublic: https://radiopublic.com/the-cx-and-culture-connection-pod-Ww1eeX

More about Matt Egol and JourneySpark Consulting:

Matthew Egol, Host, Founder and Chief Executive Officer of JourneySpark Consulting

A partner at PwC Strategy for more than 15 years, Matt is a recognized thought leader in the experience management space. Matt has worked across a broad set of industries, from retail to consumer goods to healthcare to financial services to technology to industrials. Matt helps companies enhance their organizational effectiveness and build capabilities that fuse human-centered design with analytics, evolving their culture to be more customer-driven.

Matt is a regular speaker and author on customer experience, enterprise agility, and culture topics. He has authored more than 25 articles in leading publications and is a subject matter expert with MMA Global. Matt graduated magna cum laude from Dartmouth and received his MBA from Columbia, where he received the Abe Shuchman Memorial Award in marketing.

Matt launched JourneySpark Consulting to work closely with CX leaders to help shape their vision, build and develop their teams, and evolve their cultures.

#cx #culture #marketing #business #trends #customer #strategy #journeyspark #propensity