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Machine Learning in CRM

Derek Hurtado Keynote October 2023 – Client Success Tracking & Analytics [Video]

Derek Hurtado Keynote October 2023 – Client Success Tracking & Analytics

In this insightful keynote, Derek Hurtado explores the power of client success tracking and analytics to drive business growth. He breaks down how to utilize key performance indicators (KPIs) for monitoring client satisfaction, retention, and success. Learn about effective tools like CRMs and dashboards, as well as strategies for building client feedback loops and leveraging predictive analytics. This presentation is ideal for consultants, business leaders, and anyone looking to optimize their client management systems.

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