Einstein Language: Automate and Analyze Language Tasks
Utilize natural language processing to automate responses and analyze emails. This improves customer communication by quickly routing tasks to the right departments and providing insightful analysis of customer sentiments.
Einstein Journey Orchestration: Craft Personalized Customer Journeys
Create personalized customer journeys across multiple channels. This feature boosts engagement and loyalty through tailored interactions, ensuring customers receive the right message at the right time.
▶️ Watch Full Video – Unlocking Salesforce Einstein – 10 Must-Know AI Features – https://www.youtube.com/watch?v=tg85mjzxjI8
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