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Customer Segmentation with AI

Extreme taps Intel analytics to boost its AI Expert assistant [Video]

Extreme Networks is incorporating Intel’s network analytics technology into its unreleased AI Expert program.

In April, Extreme previewed AI Expert, an AI-based network assistant that’s being evaluated in its Extreme Labs program. Extreme AI Expert will let customers pose natural language queries about network issues, such as “show me all network anomalies,” and it will generate specific charts and other details about a customer’s network, what anomalies might be causing problems, and what a customer can do to address them, according to Extreme. 

[ Related:  What is AI networking? How it automates your infrastructure ]

AI Expert works by collecting data from a combination of Extreme’s public repository, knowledge base and Global Technical Assistance Center (GTAC) documentation, as well as customer network details. It pulls and combines data from applications and devices across the network to establish intelligence related to performance and experience, Extreme stated. 

The idea is to build a generative AI offering that …

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