Frost & Sullivan Recognizes AllianceOne and Central Florida Expressway Authority with 2024 Customer Value Leadership Award | PR Newswire [Video]

Award Highlights AllianceOne and the Central Florida Expressway Authority’s strong partnership through cultural infusion, process improvements, and honest, open communication at all levels of both organizations

, /PRNewswire/ — Based on a recent assessment of trends and developments in the customer experience management (CXM) industry, Frost & Sullivan recognizes AllianceOne and the Central Florida Expressway Authority (CFX) with the 2024 Customer Value Leadership Award.

AllianceOne Receivable Solutions, a Teleperformance company, is a leading full-cycle accounts receivable management (ARM) services provider. AllianceOne offers a complete suite of collection and contact center solutions that support markets such as government, education, banking and financial services, healthcare, retail, telecommunications, and utilities.

CFX is an independent state agency that owns, operates, and maintains a regional network of expressways serving more than three-million Florida residents and 72-million visitors in Brevard, Lake, Orange, Osceola, and Seminole counties.

The joint award recognizes both AllianceOne and CFX for their unique partnership that continues to deliver a customer-first focus to CFX’s …