Gen Z admits struggling with office small talk, according to new study [Video]

A new study in the United Kingdom reveals that office small talk is becoming less common, particularly among younger generations.

About 74% of adults say they struggle to make light conversation in shared spaces like break rooms or elevators. Nearly 50% prefer using WhatsApp, Teams, or email to communicate—even when seated nearby—because it’s more convenient.

The backstory:

Changes in workplace dynamics are reportedly behind this trend. 

About 40% of Gen Z workers say remote and flexible work has made in-person small talk feel unfamiliar, comparing it to “learning a new language.” Additionally, 28% of employees avoid common areas altogether to skip awkward interactions.

As a side note, about 33% of Millennials and 24% of Gen X express difficulty making office small talk. 

Why you should care:

Small talk matters. Half of those surveyed believe quick, casual chats make workplaces happier and boost morale. Plus, 22% of respondents plan to prioritize being more social in 2025, recognizing the …