Halifax Airport taps predictive insights for improved service [Video]

In an era where airport delays seem unavoidable, Halifax International Airport is setting a new standard for operational efficiency by harnessing data for accurate decision-making. How has the airport overhauled operations, using predictive insights, to improve overall customer experiences?

“I did an assessment, and we looked at it, and the big thing for me is I needed to own my data,” said Ryan Garnett (pictured), senior manager of business solutions at Halifax International Airport Authority. “I didn’t want to be data-locked. And I had worked at some other places and we used some hyperscalers in some other big companies, and it was always going to be costly to come out. Knowing that we’re in a regulated environment, I absolutely have to think about audibility and governance and pieces like that. I came across Cloudera, and Cloudera was something that just worked for us.”

Garnett spoke with theCUBE Research’s Bob Laliberte and co-host Rebecca Knight at the Cloudera Evolve24 …