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Introducing NOVA: Your Next-gen Office Virtual Assistant from Lightspeed Voice [Video]

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Natural Language Processing for Customer Feedback

Introducing NOVA: Your Next-gen Office Virtual Assistant from Lightspeed Voice

Are you ready to revolutionize the way you handle calls? Meet NOVA, Lightspeed Voice’s groundbreaking AI designed to make your business communication smarter, faster, and more efficient.

🔍 What NOVA Brings to Your Business:
-Call Transcription: Say goodbye to taking notes during calls! NOVA transcribes every word of your conversations, removing sensitive information so you can focus on engaging with your customers.
-Call Summary: Tired of spending time summarizing calls? NOVA generates concise, accurate summaries and seamlessly integrates them into your AMS or CRM.
-Call Sentiment Analysis: Gain powerful insights with NOVA’s sentiment analysis, which evaluates the tone of your conversations to help you understand your customers better.
-Automatic AMS/CRM Integration: Merge customer data with AI insights. Streamline workflows by automatically updating customer records with call summary and sentiment analysis.

But that’s not all! This is just the beginning. Stay tuned for more innovative features that will continue to transform your communication experience.

Lightspeed Voice—Where We’re More Than Just Talk. Upgrade your business today and experience the future with NOVA!

00:00 Introduction
00:13 Call Transcription
00:33 Call Summary
00:48 Call Sentiment Analysis
01:03 AMS/CRM Integration and More!
01:19 Outro

→ Follow Lightspeed on Twitter: https://twitter.com/LightspeedVoice
→ Follow Lightspeed on LinkedIn: https://www.linkedin.com/company/lightspeedvoice
→ Follow Lightspeed on Facebook: https://www.facebook.com/lsvoice

đź’» Our Website: https://www.LightspeedVoice.com
đź“ž Call Lightspeed at 877.97.VOICE
✉ Email Lightspeed at info@lightspeedvoice.com

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