Learn how Amdocs infuses AI into its telco services [Video]

Amdocs Group Company, which provides software services for telecommunication and media service providers, is charging into the age of artificial intelligence.

The company has not only incorporated AI into its software, but uses it to harness data that can help customers make better decisions for their businesses.

“Since we have all the data, it allows us to make decisions [about] what offer we can suggest to the customer, what offer the business will look [at] that’s as a most successful idea … to leverage the system,” said Boaz Rubin (pictured), VP, Head of Network Software R&D at Amdocs. “Also, about the consumption, about … the data you can impact on other applications, like the ordering of the [support systems], the [business support systems] and the catalog is also based on AI. So there are a lot of automatic processes [where] even without [the] human touch, we are able to suggest a new plan to the business.”

Rubin spoke with theCUBE Research’s Rebecca Knight and Bob …