Marc Benioff rails against Microsofts copilot [Video]

Salesforce’s boss doesn’t have a good word to say about Microsoft’s AI assistants, saying the technology is basically no better than Clippy 25 years ago.

Credit: Salesforce.com

After lashing out against Microsoft at the Dreamforce customer conference, Salesforce CEO Marc Benioff has taken another swipe at his competitor. “When you look at how Copilot has been delivered to customers, it’s disappointing,” Benioff wrote in a post on Twitter/X. “It just doesn’t work, and it doesn’t deliver any level of accuracy. Gartner says it’s spilling data everywhere, and customers are left cleaning up the mess,” he said.

“I have yet to find anyone who’s had a transformational experience with Microsoft Copilot or the pursuit of training and retraining custom LLMs” the Salesforce CEO concluded. “Copilot is more like Clippy 2.0.“