Meet Daisy: A carrier-created AI chatbot that wastes scammers time with fun conversations [Video]

UK mobile carrier O2 has unveiled Daisy, an AI-powered chatbot designed to waste the time of phone scammers by engaging them in lengthy, unproductive conversations. Daisy acts as a virtual “Granny,” mimicking the behavior of a slow-speaking, technology-challenged elderly woman, keeping fraudsters occupied and unable to target real victims.

How Daisy works

Daisy is an evolution of the idea popularized by Lenny, a voice chatbot featuring a series of pre-recorded responses from a fictitious elderly man. While Lenny’s static clips have proven effective, sometimes keeping scammers on the line for over an hour, Daisy takes the concept a step further. Powered by advanced AI, Daisy can respond in real time, offering a more dynamic and convincing interaction to stall fraudsters.

When scammers call, Daisy engages them in a polite yet meandering conversation, responding in a way that mimics the speech patterns and technical struggles of an elderly person. This approach frustrates scammers, consuming their time and preventing them from targeting other potential victims.

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