![MTA Hero: Danielle Camirand, Assistant Director of Customer Engagement, answers commuter questions at Metro-North, LIRR [Video]](https://aimarketingshowcase.com/wp-content/uploads/2024/07/mp_495548_0_15067525071824wabcmtahero5amjpg.jpg)
NEW YORK (WABC) — This week’s MTA Hero is Danielle Camirand, the assistant director of customer engagement for the Metro-North and Long Island Rail Road.
Camirand helps answers customers’ questions, whether it’s via email, the Train Time app, calls at the contact center or even letters.
The MTA veteran has been with the transit agency for 18 years, and says she likes problem solving and ensuring customers get their questions answered.
Fun fact about Camirand: She is a New York Islanders fan.
ALSO READ | Meteor may be responsible for loud boom heard across NYC and NJ
Kristin Thorne attempts to get to the bottom of the loud boom.
———-
* Get Eyewitness News Delivered
* Download the abc7NY app for breaking news alerts
Submit a tip or story idea to Eyewitness News
Have a breaking news tip or an idea for a …
![8th Ghana CEO Summit: Economic Growth and AI Transformation [Video]](https://aimarketingshowcase.com/wp-content/uploads/2024/06/mp_485853_0_maxresdefault33jpg.jpg)
![Cybersecurity in the age of AI is a different animal [Video]](https://aimarketingshowcase.com/wp-content/uploads/2024/06/mp_486170_0_VincentDanenvicepresidentofproductsecurityatRedHatIncRedHatSummit2024jpg-scaled.jpg)
![Al Michaels voice - generated by artificial intelligence - to be used during Summer Olympics WSB-TV Channel 2 [Video]](https://aimarketingshowcase.com/wp-content/uploads/2024/06/mp_486001_0_JOTTSEDWHNEXHGC5RAFNAWX3VYjpg.jpg)
