Part 4 – OpenText integrations for Microsoft Dynamics 365 [Video]

OpenText Content Management for Microsoft Dynamics 365 provides the critical connection between your business processes and Microsoft Dynamics 365. With integrations to Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Sales, OpenText delivers a complete set of content services to enrich sales, marketing, customer service, field service and finance business processes. At the center of the integration is the business workspace, connecting content to Microsoft Dynamics 365 business process flows and Microsoft Teams, as well as other applications, including Salesforce, SAP, and more. Users can view, edit and share content residing in OpenText without ever leaving their Dynamics 365 or Teams applications. New or updated content is instantly available and easily accessible, facilitating team collaboration. Because customer documents, data and content surface directly in the corresponding Microsoft Dynamics 365 record or Microsoft Teams collaboration space, users don’t need to switch business applications to find a document or submit a request for information due to lack of system access.

In addition to providing better context and consistency across the organization, OpenText ensures content is protected by proper access controls, compliant encryption, and policy-based protections such as network controls on document access or role-based protections. By reducing content sprawl, governance controls can implement proper disposition of private or sensitive data and provide various other compliance protections.

Learn more about OpenText™ Content Cloud integrations for Microsoft™ 365: https://www.opentext.com/products/apps-for-microsoft