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AI Content Generation and Curation

Phone network employs AI “grandmother” to waste scammers’ time with meandering conversations [Video]

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In brief: Human-like AIs have brought plenty of justifiable concerns about their ability to replace human workers, but a company is turning the tech against one of humanity’s biggest scourges: phone scammers. The AI imitates the criminals’ most popular target, a senior citizen, who keeps the fraudsters on the phone as long as possible in conversations that go nowhere, à la Grandpa Simpson.

The creation of O2, the UK’s largest mobile network operator, Daisy, or dAIsy, is an AI created to trick scammers into thinking they are talking to a real grandmother who likes to ramble. If and when the AI does hand over the demanded bank details, it reads out fake numbers and names.

The software is designed to keep people on the line for as long as possible. Not only does this mean less time for …

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