, /PRNewswire/ — Property Meld, the leading property maintenance operations platform, today announced its acquisition of Mezo, a cutting-edge AI software company specializing in residential work order intake, triage and mitigation. This strategic move marks a pivotal moment in Property Meld’s mission to deliver a world-class outcome as the leading Property Maintenance Operations platform. The acquisition expands Property Meld’s AI capability to uniquely improve the efficiency and experience of property maintenance.
The acquisition will bring Mezo’s virtual maintenance technician, MAX™ to Property Meld’s customers. MAX™ is a friendly AI bot who helpfully collects information, resolves issues, and even mitigates emergencies. This is a giant leap from traditional methods of form-based maintenance submissions. MAX™ aims to be a friendly and helpful companion to residents during stressful situations. Allowing property management companies to provide a white glove experience to the masses while capturing the right information to ensure a fast resolution.
“We are thrilled to bring MAX™to …