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AI Customer Journey Mapping

Revolutionizing Search: Algolia’s AI-Driven Innovations, E-Commerce Evolution, and Industry Leade… [Video]

Revolutionizing Search: Algolia’s AI-Driven Innovations, E-Commerce Evolution, and Industry Leade…

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Unlock the secrets behind AI-driven search capabilities with Bernadette Nixon, CEO of Algolia, as she takes us on a journey through the company’s impact on industries like e-commerce, media, and SaaS. Learn how Algolia’s mission to simplify the search experience has evolved, employing artificial intelligence to understand user intent and deliver personalized recommendations, surpassing traditional keyword searches. Bernadette delves into the transformative potential of generative AI, promising more intuitive and conversational shopping experiences. Discover how Algolia transitioned from a mobile-focused startup to an industry leader in AI search, serving over 17,000 customers. 

Experience the latest innovations in e-commerce, including the pivotal shift from monolithic systems to composable architectures driven by APIs and headless e-commerce. Understand how strategic search functionalities and journey mapping are revolutionizing customer engagement, especially for complex purchases. We also celebrate Algolia’s recognition in the Gartner Magic Quadrant for search and product discovery, while unveiling future plans centered on AI innovation and a robust merchandising studio. Closing on a personal note, Bernadette shares insights on balancing work and family commitments, offering a heartfelt conversation that resonates universally. Join us for an episode packed with groundbreaking ideas and personal reflections.

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