ROI from your GenAI projects [Video]

Most GenAI projects are failing to capture ROI 😖. Managers 👨‍💼 and technicians 👨‍💻 are still playing with the technology and trying to understand its capabilities and limitations.

📣 I was recently quoted by a Computerworld article. Here, I share 3 insights you must follow to leverage GenAI effectively:

1. 🎯 Focus on core processes directly related to your business. Ignore chatbots unless you’re a customer support or CRM platform at your core. Instead, focus your initial resources on your key activities.
2. 😨 Be prepared to tolerate a certain error rate and have fallback plans to handle them. Yes, AI fails. Humans too. No big surprise. Any process should be able to account for mistakes and to incorporate recovery mechanisms.
3. 🍰 Focus on small projects. Ignore bombastic initiatives. Take it easy at first. See how the business reacts to it. Grow.

You can read the full article here: https://www.computerworld.com/article/2517737/want-roi-from-genai-rethink-what-both-terms-mean.html

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