SAP ups AI factor in its SuccessFactors HCM suite [Video]

Analyst says expansion of third-party integrations is a sign SAP may be playing catchup to Workday.

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The launch by SAP of new AI capabilities in its SuccessFactors HCM (human capital management)  suite Monday is a case of “better late to the party than never,” according to an analyst with Info-Tech Research Group.

Scott Bickley, advisory fellow with the firm, said, “Workday launched its Skills Cloud back in 2018, and has been a thought leader in forecasting the enterprise shift from pre-defined roles to skills-based capabilities that allow an organization to dynamically pull from a skills pool the resources best suited to a task or goal.”

New capabilities

SAP, which announced the upgrade at SuccessConnect, its annual human resources customer event taking place this week in Lisbon, Portugal, introduced:

• Enhancements to its Talent Intelligence Hub, which it said, “provides organizations with a centralized system for skills that drive career development and strategic workforce …