Syntheia Corp (CSE:SYAI) CEO Tony Di Benedetto joined Steve Darling from Proactive to share news the company is gearing up for a full commercial launch of its advanced conversational AI platform in Q1. Syntheia’s technology aims to enhance customer experience by improving communication, reducing wait times, and driving sales growth.
Designed to mimic natural human conversation, the platform has been piloted over the past year across sectors including financial services, hospitality, and automotive. The results have been promising, with notable outcomes in customer retention and satisfaction. In one standout case, a financial service provider leveraged Syntheia to conduct a seamless 46-minute AI-led interaction without the customer realizing it was an AI-driven conversation.
This exemplifies the platform’s ability to enhance service quality by minimizing hold times and delivering personalized interactions. Syntheia’s innovative freemium model allows businesses to adopt basic features with the option for customized services, enabling a tailored approach to customer engagement.
Di …