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Chatbots and Virtual Assistants

The election is a big test for AI companies [Video]

Election week has finally arrived. This time around, it will serve as an important test for the AI companies willing to provide their users with election-related information and updates on voting results.

ChatGPT didn’t exist during the last presidential election in 2020. Its launch two years ago kicked off a wave of generative AI chatbots and tools integrated into popular consumer products like Google Search.

Ahead of the election, the companies behind the products had to decide what restrictions, if any, they would implement on AI-generated content related to the election, analyzing the associated risks.

Some, like the AI startup Perplexity, are loudly leaning into it.

The AI search engine launched a dedicated “Election Information Hub” that uses AI to provide information about the upcoming election and results tracking. The hub includes details about voting requirements, how to find your polling place and poll times, and AI-summarized analysis on ballot measures and candidates, the company wrotein …

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