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Customer Segmentation with AI

The future of Gen AI in analytics [Video]

Explore how Gen AI is revolutionizing digital analytics, drawing on expert perspectives and recent findings to uncover what’s next in data-driven decision-making.

Credit: Quantum Metric

As businesses increasingly rely on digital platforms to interact with customers, the need for advanced tools to understand and optimize these experiences has never been greater. Enter Gen AI, a transformative force reshaping digital experience analytics (DXA). Gen AI allows organizations to unlock deeper insights and act on them with unprecedented speed by automating the collection and analysis of user data.

Gen AI as a catalyst for actionable insights

One of the biggest challenges in digital analytics isn’t just understanding what’s happening, but why it’s happening—and doing so at scale, and quickly.

That’s where Gen AI comes in.

Traditional analytics tools often fall short when it comes to delivering a complete, real-time understanding of customer behavior. Gen AI transforms this by helping businesses make sense of complex, high-density data, generating actionable insights that lead to impactful decisions.

During a recent webinar, …

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