Top Salesforce AI Tools for 2024 🚀 | GetGenerative.AI [Video]

Hello everyone and welcome to GetGenerative.AI!

In this video, we’ll explore the essential AI tools integrated with Salesforce that can transform your business processes. Salesforce is the leading Customer Relationship Management (CRM) platform that helps businesses manage customer interactions. With AI tools, Salesforce can boost efficiency, improve decision-making, and provide deeper insights.

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Key Tools Covered:

👉 Einstein GPT:
Human-like text generation
Automation and deep insights
Personalized email drafting and customer behavior predictions

👉 Einstein for Service:
AI bots for customer interactions
Case classification and article recommendations

👉 Einstein for Sales:
Lead and opportunity scoring
Activity capture for seamless data logging

👉 Einstein for Marketing:
Engagement scoring and messaging insights
Automated content recommendations

👉 Einstein for Commerce:
Personalized product recommendations
Smart promotions and pricing optimization

👉 Einstein for CRM Analytics:
Automated insights and predictive analytics
Customizable dashboards for data visualization

By leveraging these tools, businesses can drive growth and improve efficiency.

📚 If you love to read, check out our blog for more in-depth insights: https://www.getgenerative.ai/ai-tools-for-salesforce/

🔗 Timestamp –
00:00 – Intro | Top Salesforce AI Tools 2024
00:27 – Einstein GPT
01:33 – Einstein for Service
02:11 – Einstein for Sales
02:56 – Einstein for Marketing
03:31 – Einstein for Commerce
04:05 – Einstein for CRM Analytics

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