Uber Technologies will roll out an AI assistant powered by OpenAI’s technology to help drivers transition to electric vehicles, as part of its efforts to lower emissions.
The ride-hailing company has advocated a shift to EVs for several years and has pledged US$800 million to support its driver partners’ switching entirely to EVs by 2040.
The AI assistant, based on OpenAI’s GPT-4o, was unveiled at Uber’s Go-Get Zero event in London on Tuesday. The chatbot is set to launch early next year in the United States and will later expand to other locations.
It will provide personalized answers tailored to the driver’s city and eligible incentives, Uber said. The company will also expand the chatbot’s use to answer queries beyond EVs in early 2025.
About 180,000 Uber drivers monthly are moving to EVs in North America and Europe.
“Uber drivers are adopting EVs five times faster than the average motorist …