Vision to reality: Harnessing AI in banking at scale and safely [Video]

AI – including Generative AI (GenAI) – will play a major role in strengthening customer experience, efficiency and productivity, and this will likely be followed by a disruptive impact on proposition development and risk and capital management. Richard Berkley explains how banks can prepare for an AI-enabled future and position themselves to harness AI at scale safely in ways that will add value for customers and build strategic resiliency.