Klarna’s CEO, Sebastian Siemiatkowski, has fully embraced artificial intelligence as a transformative force within the fintech company – influencing a major part of his company: the workforce.
In a recent Bloomberg TV interview, he revealed that he decided to pause hiring a year ago and that it stemmed from AI’s ability to automate tasks previously handled by humans.
Siemiatkowski expressed confidence in AI’s potential, stating, “It’s just a question of how we apply it and use it.”
Klarna’s AI-First Approach
Klarna, a payment service offering “buy now, pay later” options, boasts a network of over 575,000 retail partners, as stated on its website.
His company’s growth has coincided with a broader technological shift, particularly the surge in AI interest, which has raised concerns about its potential impact on jobs and the workforce.
A 2023 McKinsey & Company report predicts that 12 million American workers will need to transition to new occupations by 2030 due to advancing AI technology.
This trend is …