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AI agents combine the power of large language models (LLMs) and other technologies such as retrieval augmented generation (RAG) to automate and enhance business operations and complex tasks that previously could only be done by humans. From marketing and sales to production and customer service, these intelligent agents help streamline tasks, boost efficiency, and create a seamless experience for both businesses and their customers. We’ll give a real-life example of how a business might leverage AI agents, and how integrating AI agents into key processes improves customer satisfaction, reduces costs, and gives the business a competitive edge.
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