Katie Holden, Vice President of Software Development Engineering at Workday, shares how to create AI-supercharged user experiences. Uncover the significance of understanding diverse user personas and jobs-to-be-done, balancing AI innovation with risk, and the importance of human-in-the-loop design. Get practical tips for integrating AI into your products and ensuring meaningful, efficient user experiences.
0:00 Enhancing User Experiences with AI: Scaling Impact and Innovation
1:15 Unlocking AI’s Potential: Serving Diverse Users, Maximizing Impact
5:14 Balancing Innovation with Thoughtful Risk Mitigation
9:17 The Essential Role of Human-in-the-Loop AI-Driven UX
12:33 Practical Tips for Integrating AI into User Experiences